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First Health is a national PPO Provider Network and is not an insurance carrier. Questions concerning benefits and eligibility, dental coverage or claims payments should be directed to the member’s Plan Administrator at the number listed on the back of the member’s ID card.
If you are seeking information about the Medicare product called First Health Part D, please visit the website to access more information.
For assistance, please use one of the options offered immediately below:
Member Inquiries
Contact Information
Submit email for assistance
Provider Inquiries
Contact Information
Submit email for assistance
Client Inquiries
Contact Information
Submit email for assistance
Broker & Consultant Inquiries
Contact Information
Submit email for assistance
Call Net Support for problems using this website at 1-866-284-8041, Monday - Friday 8am - 6pm ET
Our goal is to make sure your user experience on our website is as smooth as possible. The non-secure form below is used only to submit questions, comments or issues regarding the functionality of this website, however, we are unable to resolve issues for members, clients, brokers or providers related to benefits and eligibility, dental or claims payment: Please use the Help Options above for assistance.
REMINDER: This form is NOT SECURE because it is not intended to send any personal information or identifiiers.
- DO NOT include any of the following in this form submission: medical information, diagnoses, procedures, treatment or general medical questions, Social Security number, member ID or other personal identifiers.
- DO NOT submit requests to customer service for any of the following: ID cards, provider directories, benefit information, authorization status or claim issues and questions.
- DO NOT include a residential address or phone number. We will contact you using the e-mail address you supply.
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